Hi. Edward is my real name. Whereas my Dad had the same name, I grew up with a nickname my grandfather gave me “Pepe” when I was just learning to talk. So don’t be confused if someone says to you, “Go see Pepe at Eddie’s Auto Body”. That’s just me. When I was young, I waited for the kindergarten bus at my fathers shop. I’ve been in this industry a long time, and continue to learn something new everyday. I’ve gained a lot of experience over the years which I use to, in turn, to help others. I’ve been to many cities around the country participating in auto body repair classes. Not long ago, I served as President of the Auto Body Association of Connecticut. It was hard work and consumed a lot of time, but was rewarding because of the great people I met and new things I learned. I currently serve on the board of directors of that same association. It seems crazy, but now I am the one writing articles for trade magazines and speaking at auto body functions. I love what I do and that is helping others.
Hi. My name is Carol and my maiden name is Precourt. I’m a native to East Haddam and have lived in this gorgeous town for most of my life. I fell in love with Eddie in February, 2006. On June 28, 2008, we were married. When we met, I owned a successful cleaning and landscaping business called Carol’s Helping Hands. I referred to my business as providing inside and outside housekeeping. The core of my business was in Essex where I had many wonderful customers. Because both of our businesses required a great deal of our time, and we had concerns that we would never see each other, it was decided that I would sell my business and join Eddie with his. It’s a decision I’ve never regretted. I love the people I’ve met in the industry and serve on the board of directors, with Eddie, for the Auto Body Association of Connecticut. I have learned oodles! I have always admired and looked up to Eddie for all the good he does for his customers and the industry. He continually strives to do the right thing at any cost. He makes me want to be a better person and I love him for that. I am part of a trade with dying traditions of providing customers rides to and from home if needed. Every day it seems like we are fighting the insurance companies to do a proper repair for our customers by our desire to only use OEM (Original Equipment Manufactured) parts. I love that Eddie never cheats his customers and is known for being honest and fair. I am proud to be an integral part of Eddie’s Auto Body and do my best to help people conquer the claim process with their insurance company.
Hi. My name is Billy. I went to school at Hale Ray and then to Vinyl Satellite School in Essex to pursue a career in auto body. Cars have always been a big part of my life. In fact, at age 15, I worked at a body shop. I came to Eddie’s Auto Body during the later part of 1985 and was there for about 10 years. During that time, besides body work, after hours I was heavily involved with towing. After Eddie’s, I went to work at different dealerships, picking up new ideas at each one, fine tuning my skills, and becoming more versatile in the field. At one dealership, where I was a shop foreman, I broadened my career by obtaining my appraisers license which enabled me to get involved with customers on a whole new level. Not only was I working on repairing vehicles, now I was able to personally get involved with people, which I found was very rewarding.
The way I came back to Eddie’s was kind-of interesting. Even after I left 20 years ago, Eddie & I had remained friends. One day, we were on the phone discussing the work environment that I was in, and Eddie was “listening out loud” with Carol in the room. There was an opening at the shop and I was being considered for it. Carol had different ideas of where I could be useful. With all the experience I had obtained in the office, writing estimates, ordering parts, customer relations, she felt I was a great fit for the office.
Working alongside Eddie & Carol, in what I feel is a family type environment, and helping people deal with their losses in a positive way, makes me feel that I have come full circle. I am at home here where I have the freedom to utilize my skills in a way that benefits the community.