Personally, I want to make a difference in the auto body industry. I want it said that the world is a better place because of Eddie’s Auto Body. There are many lies being told to trick people into having poor repairs done. Insurance direct repair centers are just shops that have lowered their standards of repairs by using cheap, aftermarket parts. Now the Insurance Industry considers these parts as “Industry Acceptable”. I have added some links below to articles that have been published over the years to show that I have always been fighting to keep honesty in our industry.
You might not know what a safe repair is, but I do. I do not allow the Insurance industry to cheat my customers. What they do in turn, is steer them to shops that will. All insurance companies are not this way, but most are. I don’t like saying all this negative stuff, but sometimes the truth hurts.
On a more positive note….A goal at the shop is continual improvement. I have a list that I add to all the time that are ideas for improvement. East Haddam is considered to have one of Connecticut’s best body shops and we intend on only getting better.